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Returns | Exchange

The product you ordered did not fit 100%? You accidentally placed the wrong order? Everything is still complete and in the original packaging? It was no longer than 14 days ago?

Then either fill out our withdrawal form (Online) or download it as PDF down.

Question about a product | Availability | Handling

Do you have a question about one of our products, need help choosing the right accessories? You want to know when a certain item is available again or whether we can find it for you? You have ordered something from us and are you not sure how to use it correctly?

Please fill out our request Form.

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Order status request

You want to know whether your package has already been sent? You can't even find the email with the tracking number in the spam folder? You have questions about your payment?

Please fill out our information form .

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Complaint | Complaint

Your delivery was incomplete or damaged? The delivered article is not working properly?

Please fill out our complaint form .

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Technical problem | Website is not working properly

You have a technical problem with the shopping cart, your password or something similar?

No problem! fill out our technical inquiry form . We will contact you as soon as possible, at the latest on the next working day.

John Doe
John Doe
Welcome at our shop! Outside our opening hours it might take a little bit longer until we answer yourinquiry.
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